Hello all,
I've been browsing the site and decided to join so that I can officially post my question...
I would like to build a small RMA [Return Manufacturers Authorization] database to replace the MS Access database we have as the person who created it has moved on. It's currently running MS Access and we're afraid if this ever crashes, well that'll be the end of our data. Besides, it would be nice to have one centralized server running this web based application than having the MS Access installed on a few workstations.
I'm wondering if I can use this software to create this RMA that we use to manage return of items. The required fields would be:
- Ticket number [Transaction]
- Date. Time of actual RMA transaction
- Name. Address. Contact of who's calling (customer)
- Required date.time of replacement
- Part number of product.Serial number.Description.
- Tracking Number
- Date received.Date shipped
- Current status of RMA [Open.Pending.Closed]
- Failure description
- Display view showing: All open. All Pending. All closed RMAs
These are some of the categories that's required when processing an RMA.
I searched but did not see any information remotely close to what my objective. I'm hoping the experienced folks can shed some light regarding my objective.
I tried to be as detailed as I could about my objective, let me know what further questions you may have to further assist you in supporting my inquiry/objective.
~ Thanks in advance!